FAQ

What is considered natural to For Dirty Dogs?
 
In order to make soap, it has to go through a process called saponification. This means combining the oils or fats (triglycerides) from plants or animals with a strong base of lye which is Sodium hydroxide (NaOH) or Potassium hydroxide (KOH) to form soap. Now, here’s the part where soap being synthetic or natural is debatable: In true soap, the NaOh or KOH has dissipated, and what’s left is soap and glycerol. We at For Dirty Dogs consider that natural, and that’s what we use in our gentle formula. We never use phosphates, DEA, phthalates or parabens.
 
How are your products preserved?
 
The word natural and organic gets tossed around a lot. Quite frankly, the word is not regulated by the FDA, so in turn; companies use every euphemism known to mankind to describe their “natural” products. From doing my research, if the product lasts for more than, lets say, 5 days, and contains water in it, then 10 times out of 10, it contains chemicals to preserve it. But not all chemicals are bad for your pooch. Citric acid and rosemary extract are natural preservatives we use.
 
What are the benefits of using essential oils for my dogs in their shampoo?
 
First, it’s good to understand what essential oils are: the pure essence of the plant after distillation. Essential oils used properly have many therapeutic, healing, and natural insect repellent properties in them. The ones we chose are used to naturally ward away fleas and ticks, aides in healthy coats, as well as give a great scent to your dog. We refuse to use fragrance oils because they are synthetic.
 
Are there lots of suds in the conditioning shampoo?
 
The consistency is not as "sudsy" as a synthetic shampoo. The suds are for marketing purposes to ensure that you think your dog is getting cleaned thoroughly.
 
How long does it take for my order to come?
 
Our products are handmade; therefore it will ship out within 3 days. Standard shipping is 1-2 business days. We also provide expedited orders and shipping for your convenience. We ship domestically and internationally.
 
Custom orders?
 
Yes we make custom products, just ask :)
 

What about a refund?
 
Refund within 30 days of receipt minus shipping costs.